Privacy Policy

Last updated: 6th January 2025

This Privacy Policy explains our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also informs you of your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Definitions

  • Account: A unique account created for you to access our services or parts of them.
  • Company: Refers to House Designer (also “we,” “us,” or “our”).
  • Cookies: Small files placed on your device by a website, storing details of your browsing history and preferences.
  • Country: Refers to the United Kingdom.
  • Device: Any device that can access the services, such as a computer, mobile phone, or tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to our website and related services.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies facilitating our services.
  • Usage Data: Data collected automatically, generated by the use of the services or its infrastructure.
  • You: The individual accessing or using the services, or the company or legal entity on behalf of which the individual is accessing the services.

Types of Data Collected

Personal Data:

While using Our Service, We may ask You to provide personally identifiable information, including:

  • Email Address
  • First Name and Last Name
  • Phone Number
  • Address, Postal Code, City
Usage Data:

Usage Data is collected automatically when using the Service, including information such as:

  • Your Device’s IP address, browser type, browser version, the pages of Our Service that You visit, and the time and date of Your visit.
  • If accessing via a mobile device: mobile device ID, IP address, operating system, and browser type.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information.

Types of Cookies We Use

  • Essential Cookies: Enable basic functionality such as authentication and fraud prevention.
  • Preference Cookies: Remember your choices and settings.
  • Analytics Cookies: Help us understand how you use the services.
  • Advertising Cookies: Deliver relevant ads to you.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact the functionality of the website.

How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To provide and maintain our services: Including monitoring usage.
  • To manage your account: Granting you access to specific features or functionalities.
  • To perform a contract: Fulfilling any agreements with you.
  • To contact you: Sending updates, offers, or service-related information.
  • To send promotional content: About similar goods, services, or events (you may opt out at any time).
  • For business transfers: Evaluating or conducting mergers, sales, or other business transactions.
  • For analytics and improvements: Analysing trends and improving our services, products, and marketing efforts.

Sharing Your Personal Data

We may share your information in the following circumstances:

  • With Service Providers: To monitor and analyse usage or communicate with you.
  • For Business Transfers: In connection with mergers, acquisitions, or asset sales.
  • With Affiliates: Such as parent companies, subsidiaries, or joint ventures.
  • To comply with legal obligations: Where required by law or to protect our rights.

Retention of Your Personal Data

We retain your personal data only as long as necessary for the purposes outlined in this policy, including compliance with legal obligations, resolving disputes, and enforcing agreements.

Usage data is retained for a shorter period unless it is required to strengthen security, improve functionality, or comply with legal obligations.

Transfer of Your Personal Data

Your personal data may be transferred to and processed in countries outside the United Kingdom, which may not have the same data protection laws. However, we ensure that your data is treated securely and in accordance with this Privacy Policy.

When transferring your data, we implement safeguards such as:

  • Standard Contractual Clauses (SCCs): Legally binding agreements ensuring data protection.
  • Adequacy Decisions: Transfers to countries approved by relevant authorities for their data protection standards.
  • Additional Safeguards: Encryption, pseudonymisation, or similar measures where applicable.

If you have questions about these safeguards, contact us

Analytics

We use third-party services to monitor and analyse Service usage:

Google Analytics: A web analytics service that tracks website traffic and can be opted out of via a browser add-on. For more on Google’s privacy practices, see their Privacy & Terms page.

Email Marketing

We may send you newsletters, promotions, or other marketing materials. You can unsubscribe using the link in our emails or by contacting us.

Payments

We use third-party services for payment processing, such as Stripe. Your payment information is processed securely, and we do not store sensitive payment details. For more, see Stripe’s Privacy Policy.

Links to Other Websites

Our services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

GDPR Privacy

Under the GDPR, you have the following rights:

  • Access: Request access to your data and receive a copy.
  • Correction: Update inaccurate or incomplete data.
  • Erasure: Request deletion of your data in certain circumstances.
  • Objection: Object to the processing of your data for direct marketing or other legitimate interests.
  • Portability: Receive your data in a machine-readable format.
  • Withdraw Consent: Withdraw previously provided consent.

To exercise your rights, contact us 

Security of Your Personal Data

We take reasonable steps to protect your data, including encryption and secure servers. However, no method of transmission over the internet is completely secure. In the event of a data breach, we will notify affected individuals promptly.

Legal Requirements

The Company may disclose Your Data if required by law or to:

  • Comply with legal obligations.
  • Protect Our rights or property.
  • Investigate possible wrongdoing.
  • Protect the personal safety of Service users or the public.
  • Guard against legal liability.

Changes to This Privacy Policy

We may update this policy periodically. When changes are made, we will post the updated policy on this page and notify you via email or a notice on our website.

Any significant changes will be communicated clearly to ensure transparency.

Contact Us

For any questions, visit Our website or contact us directly.

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